Systems and processes that empower your team to have more meaningful and rewarding work.
In this episode titled "From Old School to High Tech," host Mark Burgess interviews Elliot Lamerton and James Burgess from Elliot Lee Estate Agents. The discussion revolves around the journey of the agency, which went from a traditional estate agency business to a technology-driven one, resulting in streamlined systems and processes that empower their team to have more meaningful and rewarding work. The conversation covers topics such as how the agency recruits and builds a team from the ground up that stays, the challenges they faced during the transition, and the benefits they have seen since embracing technology. Listeners will learn how Elliot Lee Estate Agents has transformed their business by leveraging technology to automate time-consuming administrative tasks, freeing up their team's time to have more meaningful conversations with customers. The result has been a more efficient and effective team that can provide a better service to their customers, resulting in increased customer satisfaction and loyalty. If you're interested in learning about how an estate agency has successfully embraced technology and transformed its business, this is an episode you won't want to miss. Tune in to watch them share their journey since 2004, and the valuable lessons they have learned along the way.
Listen to it here on Apple or find it on any of your favourite devices.